Chapter 8: Controlling

Important Questions

1. What do you mean by controlling?

2. How does controlling helps in accomplishing organizational goals and making efficient use of resources?

3. What is the relationship between planning and controlling?

4. Briefly explain the following steps involved in controlling :-

  1. Setting performance standards
  2. Comparing Actual performance with standards
  3. Taking corrective action

5. Explain the following techniques of managerial control:

  1. Breakeven Analysis
  2. Budgetary control
  3. PERT & CPM
  4. Ratio Analysis

MCQ

1. Controlling function finds out how far __________ deviates from standards.

(a) Actual performance
(b) Improvement
(c) Corrective actions
(d) Cost

2. Which of the following is not a limitation of controlling?

(a) Little control on external factors
(b) Costly affair
(c) Ensuring order & discipline
(d) Difficulty in setting quantitative standards

3. “Planning is theoretical whereas controlling is practical”

(a) True
(b) False
(c) Cannot say

4. Which of the following is not a process of controlling?

(a) Analyzing deviations
(b) Integrates employees efforts
(c) Taking corrective measures
(d) Setting performance standards

5. Which of the following is a traditional technique of managerial control?

(a) Personal observation
(b) Breakeven analysis
(c) Budgetary control
(d) All of the above